Terms and conditions

​Please read this page carefully

  • Refunds are available within 24 hours of enrolling. Email us at impact@ieltstestonline.com for a refund.
  • ​User access is for 1 user only – access details must not be shared between users. Sharing logins will result in yout account automatically locking.
  • ​The course must not be copied or reproduced in any way unless permission is given in writing.
  • ​Any user who identifies an error on the course and reports it will be given a 2 day extension to their course.
  • ​Additional services (writing and speaking assessment) are not extended with any course extension.
  • ​Speaking assessments must be booked at least 48 hours in advance.
  • ​Speaking assessments are available from 8am to 8pm New Zealand time 7 days a week.
  • ​Failure to be online at the time arranged for a booked speaking assessment will result in rescheduling on the first occasion, and on the second occasion the assessment will be removed from your account.